Protected on every job

₵10,000 GUARANTEE

Every service booked through Oyeadeɛ Hub is backed by our comprehensive protection plan — at no extra cost to you.

Our promises to you

Payment Protection

Your money sits in escrow until you digitally sign off on the completed work. No release until you're happy.

Damage Coverage

Up to ₵10,000 coverage for accidental property damage during any Oyeadeɛ service booking.

On-Time Guarantee

If your pro is more than 30 minutes late without notice, we credit your next service.

Re-work Guarantee

Not satisfied? We'll send another pro to make it right at no extra charge — or your money back.

How our escrow protection works

Your money is never released until you approve the work. You hold all the power.

1

You book & pay

Money goes to escrow
2

Pro completes work

You inspect the job
3

You sign off digitally

Via dashboard or WhatsApp
4

Pro gets paid

Only after your approval

⚠️ If something's wrong, funds stay in escrow until we make it right.

Backed by trusted partners

Dalyan Rose Limited

Corporate Guarantee

Star Assurance

Insurance Partner

Paystack

Secure Payments

UK Legal Framework

Dalyan Rose Limited (16712931)

What's covered by our guarantee?

Covered

  • Accidental property damage (up to ₵10K)
  • Poor workmanship — we send another pro
  • Theft by service provider (rare, but covered)
  • No-show or excessive lateness
  • Disputes — we mediate and guarantee fairness

Not covered

  • Normal wear and tear
  • Issues with customer-supplied materials
  • Acts of nature (flooding, fire, etc.)
  • Work done outside Oyeadeɛ booking

How to file a claim

If something goes wrong, we make it right. Here's how:

1

Report within 48 hours

Log into your dashboard and click "Report Issue" on the booking.

2

Upload evidence

Photos, videos, or a description of what went wrong.

3

We investigate

Our team reviews the evidence and contacts the pro.

4

Resolution

Refund, re-work, or insurance claim — within 5 business days.

The Dalyan Rose Corporate Guarantee

Oyeadeɛ Hub is a trading name of Dalyan Rose Limited (Company No. 16712931), registered in England and Wales. This means every transaction is backed by a UK legal entity — giving diaspora customers an additional layer of trust and recourse.

Your peace of mind is our business.

Ready to book with confidence?

Every job is protected. Every payment is secure. Every pro is vetted.

Book your first service →